![]() ![]() It seems-it might seem complicated, but really just follow the instructions and it really does install quite readily. RDi hub does have a great step through of, you know, how to find your reseller, how to find your license, how to do the installs.Ĭharlie: I will tell you that once you get that going, it is seamless. 1 issue is licensing, right? People are saying "where can I find my license?" and it is tricky. We'll have a discussion with them and that's probably their no. You know we do work closely with the teams in IBM, not only the development teams or the former development teams but we also meet with the offering managers like Tim Rowe and Alison on a regular basis you know, so we bring up a lot of these and we meet, you know, every month or so with L1 to support. Steve: No but again we'll take those questions and we'll pass them on. We just do the development of it.Ĭharlie: So any discussions that people might have about license and things like that, that would not be directed to you at all. We don't-at HelpSystems we don't sell the product. You can also just Google, you know, Rational Developer for i and you can find a seller that will, you know, sell you RDi. Steve: Well Charlie one of the-one of my favorite websites is the RDi hub, but I also have a YouTube channel where I do 90-second videos and I have the link for actually getting the trial version downloaded, but I'd go to the RDi hub. Steve: Right so we, you know-we come up with the new features, new functions, and any and all of the APAR fixes.Ĭharlie: You know Steve I have a list of questions that I'd like to go over with you but one of the very first questions is a question that I get a lot when I'm out-when I'm out in the field a question that's-that's almost always brought to me is how do I get the product? So once a defect comes in, we're going to handle those, but we don't do the actual support itself.Ĭharlie: Right, so it's pure development of the product. ![]() ![]() So, I'm basically in a liaison with the IBM Toronto team to make sure that we get all the development and 元 support for RDi. Steve: Well I am the technical lead for RDi. Can you give a little better idea what that actually means? You know, what does that-what does that title comprise? So as I read your title here, the principal software engineer of RDi. Glad to be here.Ĭharlie: Yeah, I'm so glad we have a chance to chat and talk about RDi. I'm very happy today to be joined by the principal software engineer and the team lead of Rational Developer for IBM i (RDi) at HelpSystems, Steve Ferrell. Welcome to another edition of TechTalk SMB. ![]()
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